Despite your best efforts, years of stains, dirt and grime have accumulated and you’re in need of carpet cleaning.

But how do you know which carpet-cleaning method to pick?

Dry cleaning and using a steam cleaner are both popular methods for cleaning carpets, but does one have an advantage over the other?

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Steam cleaning isn’t chemical free carpet cleaning

In the dry carpet cleaning vs. steam cleaning debate, it’s important to clear up the myth that steam is actually used to clean your carpets. While home and commercial machines use hot water, which gives off steam, the steam itself does not clean carpet.

Instead, the machine sprays detergent onto your carpet. Hot water activates the detergent on the carpet fibers — alkaline for synthetic carpets and acidic for wool or natural fiber carpets. A wet-vac is then used to suck up the bulk of the water on the floor.

Some people opt for steam carpet cleaning because they have concerns about dry cleaning chemicals affecting their health and the environment. Technically speaking, the only way to clean a carpet without chemicals is to just vacuum it, since even plain water is a chemical compound.

What most people mean when they ask, “Can you clean my carpet without chemicals?” is, “Can you clean my carpets safely?” For most carpet cleaning services, the answer is yes, and it’s likely your carpet cleaner will be able to use a cleaning solution that will clean your carpet without causing harm.

The hot water extraction rinse used by a steam cleaner or carpet shampooer is also typically enough to remove any cleaning solution and should leave little residue behind in the carpet. For customers with health concerns such as allergies and ashtma, cleaning solutions that are non-toxic or hypo-allergenic and free of dyes and perfumes are also available.

Steam cleaner rental means longer wait times

You can buy a steam cleaner or opt for carpet cleaner rental. Rental steam cleaner models typically rely on hot tap water to work properly, while machines rented from a hardware or grocery store may have a heating element.

Both operate by placing a cleaning solution in the machine and moving it slowly and methodically over the carpet. The machine will then suck up and dump out the water.

After you’ve cleaned the carpets, stay off of them for about 12 to 24 hours while they dry. In some cases, the carpet shrinks after the leftover water dries. However, unless your carpet is made entirely of natural, untreated fibers, this should not be a problem.

Professional steam cleaning dries more quickly

You can also hire a professional to steam clean your carpets. They often use a more powerful machine or one attached to a vehicle.

Because a professional carpet steam cleaner contains more power, it can spray more detergent into the carpet and suck up more water. Carpets take less time to dry if you use a professional carpet steam cleaner.

Carpet cleaning prices vary depending where you live and the size of the room, and Angie’s List members report paying $25 to $75 per room.

Dry carpet cleaning means less waiting

You can also dry clean carpets by using dry chemical compounds or cleaning solvents. Place these chemicals on a carpet,and they will break down whatever soil they find.

The name of the dry-cleaning method is misleading, because professionals use a small amount of moisture in the form of application solutions, which complement the dry compounds used.

Dry cleaning offers the advantage of time: Floors can be used again almost instantly after cleaning is complete. Dry-cleaning compounds are often used in industrial and retail settings for this reason.

Steam or dry cleaning: Pros and cons

If you’re still undecided, here’s a quick breakdown of the steam carpet cleaning vs. dry cleaning debate:

  • Steam cleaning your carpet yourself means you need only hot water, a rented machine and detergent. Unfortunately, you’ll have to wait between 12 and 24 hours to walk on your carpet again.
  • Ground-in stains typically reappear in the first few days after steam cleaning. Commercial solutions can eliminate some of these problems, but there are certain stains — pet stains or chemical stains, for example — that require multiple treatments or cannot be removed.
  • Dry cleaning, meanwhile, offers the advantage of almost no drying time and an effective cleaning through chemical agents and application solution
  • The chemicals used in dry cleaning can often be harsh, and homeowners are advised to speak with a commercial cleaning company about the products they use and any strong odors they may have.

A carpet cleaner shares information to help you hire a reputable carpet cleaning service.

Not all carpet cleaning companies are created equal. While most companies promise quality service for a low price, you may not always get it.

Using the tips below and asking the right questions will help you select a professional carpet cleaning company that will provide the most value for your dollar.

Industry training and certifications

Ask what types of professional training a company’s technicians have received. A professional carpet cleaning company should employ people that hold the Carpet Cleaning Technician certification by the Institute of Inspection, Cleaning, and Restoration Certification.

This is the most common and well-known training school for the cleaning and restoration industry. Other certifications to look for include Upholstery and Fabric Cleaning Technician, Rug Cleaning Technician, Carpet Repair and Reinstallation Technician, and Water Damage Restoration Technician.

Carpet cleaning experience and reviews

Knowledge comes not only with education, but experience. Ask how long a company has been in business and check social media sites, search engines and places like Angie’s List for customer feedback.

Also, ask your friends and neighbors who they have used in the past and their experiences with the company. One or two bad reviews do not necessarily mean you shouldn’t use a company, but many poor reviews should raise a red flag. You can also ask the company for references if the information is not available online.

Carpet cleaning license and insurance

In many cities, small cleaning companies come and go rapidly. Ask the company you call whether they are licensed with the state you live in. You can also check for this online on local government websites. Check the Angie’s List License Check tool to see what licensure a company needs in your area.

A cleaning company should also carry liability or workmans’ compensation insurance related to the services they offer. It is also a good idea to ask whether the company runs background checks on all of their employees.

Carpet cleaning price

If a price sounds too good to be true, it probably is. Typically, you get what you pay for, and price should never be the main reason for choosing a carpet cleaning company. Always read the fine print on advertised specials.

Carpet cleaning method

The IICRC defines the five main principles of carpet cleaning as:

Dry soil removal 

Thorough vacuuming helps to remove dry soils from carpet fibers.

Soil suspension 

The application of the proper pre-treatment agent to loosen soils from carpet fibers. There are four characteristics of soil suspension: application of chemicals, use of heat or temperature to speed up chemical reactions, agitation of carpet fibers to aid in distribution of chemicals and dwell time to complete chemical reaction.

Soil extraction

The most common method from removing soils from carpet is the hot water extraction method, also known as steam cleaning.

Grooming 

Grooming of carpet helps eliminate matting of carpet and distribute cleaning agents.

Drying

With normal temperature and humidity conditions, carpet should take no longer than 24 hours to dry. Use of air movers, ceiling fans and, with the right conditions, the outdoor environment (opening windows) can speed the drying process. The ideal dry time for carpet should be around six to eight hours.

A professional carpet cleaning company should follow these steps, at a minimum, on all cleaning jobs.