Information on how to hire a good carpet cleaning company Orange, CA
A carpet cleaner shares information to help you hire a reputable carpet cleaning service.
Not all carpet cleaning companies are created equal. While most companies promise quality service for a low price, you may not always get it.
Using the tips below and asking the right questions will help you select a professional carpet cleaning company that will provide the most value for your dollar.
Industry training and certifications
Ask what types of professional training a company’s technicians have received. A professional carpet cleaning company should employ people that hold the Carpet Cleaning Technician certification by the Institute of Inspection, Cleaning, and Restoration Certification.
This is the most common and well-known training school for the cleaning and restoration industry. Other certifications to look for include Upholstery and Fabric Cleaning Technician, Rug Cleaning Technician, Carpet Repair and Reinstallation Technician, and Water Damage Restoration Technician.
Carpet cleaning experience and reviews
Knowledge comes not only with education, but experience. Ask how long a company has been in business and check social media sites, search engines and places like Angie’s List for customer feedback.
Also, ask your friends and neighbors who they have used in the past and their experiences with the company. One or two bad reviews do not necessarily mean you shouldn’t use a company, but many poor reviews should raise a red flag. You can also ask the company for references if the information is not available online.
Carpet cleaning license and insurance
In many cities, small cleaning companies come and go rapidly. Ask the company you call whether they are licensed with the state you live in. You can also check for this online on local government websites. Check the Angie’s List License Check tool to see what licensure a company needs in your area.
A cleaning company should also carry liability or workmans’ compensation insurance related to the services they offer. It is also a good idea to ask whether the company runs background checks on all of their employees.
Carpet cleaning price
If a price sounds too good to be true, it probably is. Typically, you get what you pay for, and price should never be the main reason for choosing a carpet cleaning company. Always read the fine print on advertised specials.
Carpet cleaning method
The IICRC defines the five main principles of carpet cleaning as:
Dry soil removal
Thorough vacuuming helps to remove dry soils from carpet fibers.
Soil suspension
The application of the proper pre-treatment agent to loosen soils from carpet fibers. There are four characteristics of soil suspension: application of chemicals, use of heat or temperature to speed up chemical reactions, agitation of carpet fibers to aid in distribution of chemicals and dwell time to complete chemical reaction.
Soil extraction
The most common method from removing soils from carpet is the hot water extraction method, also known as steam cleaning.
Grooming
Grooming of carpet helps eliminate matting of carpet and distribute cleaning agents.
Drying
With normal temperature and humidity conditions, carpet should take no longer than 24 hours to dry. Use of air movers, ceiling fans and, with the right conditions, the outdoor environment (opening windows) can speed the drying process. The ideal dry time for carpet should be around six to eight hours.
A professional carpet cleaning company should follow these steps, at a minimum, on all cleaning jobs.
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